“The guide to better communication…what?”

“I said the guide…oh never mind”

Over the last few weeks we’ve shared 4 communication exercises with you offering you a FREE download of each exercise so you can run them yourselves with your teams. I know, our generosity knows no bounds. We’ve done:


All of these exercises encourage conversation. Some are about the sharing of stories, others are more concerned with building rapport.

But all our communication exercises are designed to build connection, with the aim of bringing about better communication. We all know how important that is in any relationship we have, not just at work.

So, if you need a reminder of any of the exercises we have listed above, then just click on the link and you’ll get all the instructions as to how to run them.

Also, if anything isn’t clear or you have a suggestion for another great communication exercise, then please get in touch. Here a quick reminder of some other exercises that we have brought to you this year.

We developed Purple Monster conversation cards earlier this year. They’ve proved to be really popular and we’re looking to update and adapt early next year so watch this space.

They are a great way to start a meeting, letting everyone know how you’re feeling without having to stand up and talk about it!

Then later in the year we shared Charles Green’s Trust Equation with you.

Having spoken with Charlie himself he appraised us of a really nuanced but important thing to remember when using his equation. The trust equation is a way to measure trustworthiness – how much trust can you place in others and how much might they place in you.

This is a simple but important focus area because of course, trust is a big subject that contains much complexity, whereas trustworthiness is more simple a concept to grasp.

The three elements on the top measure the strength of that trustworthiness and the element below the line is what puts the relationship to the test.

Consider each element separately and then divide the top 3 (numerators), by the bottom (denominator) to give you an idea of the strength of trustworthiness in any relationship. We explain all in the Trust Equation article.

We are sure that people have probably been thinking this for years but something about our working lives in the 21st century seems a bit more hectic than ever.

Calendars are full before the week has even begun. Everyone seems to be on back to back calls. Meetings where even if everything is discussed in 30 minutes, still seem to last the full 1 hour.

Finding time to build better relationships and have better conversations can feel difficult.

Where can you fit it in?

  • At the start of a meeting/call. Spend 5 minutes just sharing something personal – ask questions of others talk about mundane and trivial things.
  • Use our conversation cards. Ask everyone to take 5 minutes to draw themselves (stick men are totally acceptable) doing something they enjoy. If working remotely, take a photo and share it on your main comms board.
  • If having a weekly, monthly meeting face to face, then start the day with one of our exercises before you get heavily into PowerPoint decks.
  • If having a one to one, take a look at the trust equation before you go into that meeting.

For some of us, this stuff is easy. For others it’s much harder. Please be mindful of that and be inclusive.

Remembering to be inclusive alone is a great start to developing more healthy relationships, enhancing connection and building trust.

And once you’ve done that, you will find problem solving easier, decision making more collegial and shared experiences will help to build rapport, a sense of belonging and who knows, you all might even become more productive together.

Happy chatting!

While you're here...

Got to organise an epic conference but don’t know where to start?