The Cheese and Pickle Sandwich Challenge
Think making a sandwich is easy? Each group is to document the process and procedure in making a cheese and pickle (or other filling!) sandwich, using only the materials provided. They must document the process and procedure on the paper provided in any way that they deem appropriate (words, diagrams, pictures), before passing the bag to another team. The other team must use the process and procedure documentation included in the bag, exactly as written, and make the sandwich as their instructions tell them to.
Teams of approx. 5-10.
30- 45 minutes.
- The importance of clarity and accuracy in written instructions
- Tackles the complexity and communication problems within handoffs
- Examines the level of detailed required for a process to work
- Looks at the implicit assumptions made about what is, and isn’t, common knowledge