“THE ATTITUDE OF STAFF, AND THEIR WARMTH TOWARDS PATIENTS, SHOULD BE A NEW PRIORITY FOR THE NHS”
Health Secretary, Alan Johnson

High standards of Customer Care in healthcare is a vision that Purple Monster has dedicated itself to supporting. This work has been designed in response to specific NHS Customer Care Training needs and has already received outstanding evaluation and feedback from several NHS trusts across the country. At Chelsea & Westminster Hospital NHS Trust :
• 97% of participants rated the training as excellent or good
• 100% of participants said they would apply this in practice
• 100% of participants said they would recommend this training to other staff

Would you like inspirational Customer Care Training that makes a difference straight away?
You can experience for yourself at the taster workshop, how communication and behaviour-based training is practical and memorable.


Do you want your staff to be motivated to make a difference to your service?
This Customer Care Training delivers added-value through a collective sense of motivation and enhanced team-work.


Would you like to be proud of the Customer Care your organisation provides to patients and stakeholders alike?
Engaging, enjoyable workshops, for all levels of hierarchy and learning styles deliver effective communication and behaviour-based training that sticks - far longer than traditional methods.


WHO IS THIS TASTER WORKSHOP FOR?
Designed for HR, L&D, Taining and operational managers, directors and team leaders. This workshop is a valuable opportunity to experience the training first-hand and get a feel of how it might help you, your staff and the needs of your organisation.


WHAT HAVE PREVIOUS PARTICIPANTS SAID ABOUT THE WORKSHOP?
“I’m going back to my department very much a changed person. My practice will be enhanced by this superb training”

“A very informative, uplifting course. It made me feel very confident and good about myself and the job I do”

“Very, very enjoyable. Interactive in a very non threatening way. Haven't laughed so much in a work related course”


WHEN IS THE NEXT COURSE?
Purple Monster is running a series of free, 2 hour taster sessions around the country. The next course is in Birmingham on Friday 10th July.

HOW MUCH DOES IT COST?
The NHS Customer Care Taster Workshop is free.

HOW DO I BOOK?
To guarantee your free place, please use the email the booking form below or email: joanneswatkins@purplemonster.co.uk
or call us on 08455057800

Click here for the booking form