Storytelling For Business

Purple Monster deliver a variety of Storytelling For Business training concerning the fundamental communication between customer and staff.

By using Storytelling For Business exercises we look to build the confidence of participants in service situations.

By examining the qualities of excellent customer service, we place the emphasis on being open, ready, aware, in control, confident and listening well. We focus on raising the quality of connections with customers.

Through communication training exercises and role plays we explore how best to connect; including positive body language, the skills involved in recommending products and services, tone of voice, and approaches to attitude.